Privacy Policy | Your Local Camper Removal

Your Local Camper Removal is a brand operated by Ace Removal Services. This Privacy Policy explains how Ace Removal Services collects, uses, and protects information submitted through camperremoval.com (the “Site”) in connection with RV and camper removal requests.

1. Who We Are

Ace Removal Services operates the Site and the Your Local Camper Removal brand. Questions about this Privacy Policy or information submitted through the Site may be directed to the contact information below.

2. Information You Provide

When you request a quote, contact Ace Removal Services, or communicate about a removal, you may provide:

Your name, phone number, and email address.
The service address, city, state, ZIP code, or other location details.
Information about the RV, camper, trailer, motorhome, property access, condition, contents, title, VIN, or requested work.
Any additional information you choose to include in a message, email, phone call, or service request.

3. How Information Is Used

Ace Removal Services may use the information you provide to:

Review the requested removal and prepare or discuss a quote.
Contact you about access, condition, paperwork, pricing, scheduling, and service updates.
Perform and document an authorized RV or camper removal.
Maintain business records, respond to questions, and resolve service concerns.
Protect the Site, prevent misuse, and comply with applicable legal obligations.

4. Cookies and Similar Technologies

The Site may use cookies and similar technologies for essential functionality, security, performance measurement, and understanding how visitors use the Site. You can control or delete cookies through your browser settings. Disabling some cookies may affect how certain parts of the Site function.

5. SMS/Text Messaging Privacy

If you provide your mobile phone number and consent to receive text messages from Your Local Camper Removal, we may send you service-related SMS/text messages, including questions about your camper or removal request, estimate notifications, scheduling details, appointment reminders, crew arrival updates, invoice notifications, and missed-call follow-up messages. Message frequency varies based on your service activity. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Mobile information, including mobile phone numbers, SMS opt-in data, and messaging consent, will not be shared, sold, rented, or provided to third parties or affiliates for marketing or promotional purposes.

6. Data Retention

Ace Removal Services retains information for as long as reasonably necessary to respond to requests, provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet applicable legal obligations. Retention periods may vary depending on the type of record and the reason it is maintained.

7. Information Security

Ace Removal Services uses reasonable administrative and technical measures intended to protect submitted information. No website, transmission method, or electronic storage system can be guaranteed to be completely secure.

8. Your Choices and Rights

You may ask to review, correct, or delete information you have submitted by contacting Ace Removal Services. A request may be subject to identity verification and any recordkeeping obligations permitted or required by law. You may also opt out of text messages as described above.

9. Children’s Privacy

The Site is intended for adults seeking information about RV or camper removal. Ace Removal Services does not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

Ace Removal Services may update this Privacy Policy when website features, business practices, or legal requirements change. The effective date at the top of this page identifies the latest version.